OUT OF MEMORY?

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Re: OUT OF MEMORY?

Unread postby peterhayes » Fri Oct 11, 2019 8:14 pm

Buzz
You make my point:

If it's a third party issue then which one? Are you going to tell me this never happens with a clean copy?

The reason DTG can't fix it because no one knows what is causing the issue! But that is not DTG's fault there are too many variables to pin down,
In principle, a 64-bit microprocessor can address 18,446,744,073,709,551,616 bytes, (or about 18.4 exabytes) of memory compared to 32-bit windows 4,294,967,296 bytes of memory, ie 4GB, that equates to 18,446,744,069,414,500,000 more bytes in RAM addresses in 64-bit compared to 32-bit.
So just having ONE single byte of memory address "incorrect" could crash TS2020. How would you find it?
Yes, I am telling you that you will NOT get 0xC0000005 issues with just DTG and ONLY DTG scenarios in a clean install.
If you do something is not right on your system, and/or incorrect settings.

IMO, the base game is stable, it can become unstable when you try to run certain 3rd party DLC route/scenario.
Usually a Workshop Scenario.

Certainly, write to DTG but I don't think it is their problem, and it might be impossible to fix.
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Re: OUT OF MEMORY?

Unread postby buzz456 » Fri Oct 11, 2019 8:27 pm

I think that is not correct. One byte causes it to crash? So the complex programs like Excel will crash if there is one incorrect byte? Or all these other thousands of games will crash with one error byte? Doesn't pass the smell test here. !!**sorry**!!
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Re: OUT OF MEMORY?

Unread postby peterhayes » Fri Oct 11, 2019 9:08 pm

Buzz
We'll have to agree to disagree! *!lol!*
Good luck with getting a solution to this very annoying problem for some simmers. !!*ok*!!
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Re: OUT OF MEMORY?

Unread postby NS349 » Fri Oct 11, 2019 9:27 pm

just throwing this out there, I do believe this has to do with third-party assets/routes and some DLC content like Marias Pass which is an older but for whatever reason once say TS2013 would update to TS2014 and so on, and I would notice once those updates take place, such as TS2019 to TS2020, the issues would re-occur as If 'back to square one' So I do know or can tell you out of my experience that whatever it is has been fixed before, but it re-occurs after updating to a new era
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Re: OUT OF MEMORY?

Unread postby trev123 » Fri Oct 11, 2019 10:06 pm

Maybe the problem will resolve itself when MS releases Windows 10 version 1909 in November. https://www.bleepingcomputer.com/news/m ... -features/
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Re: OUT OF MEMORY?

Unread postby wopflyer » Sat Oct 12, 2019 12:07 am

buzz456 wrote:I will be interested to see what they say even though I have only seen this very rarely. It was suggested that one of the work arounds is that there are some issues running 32 bit scenarios in 64 bit. they said to open TS in 64 bit and clone the scenario thereby making it a 64 bit. Running that one seemed to eliminate the problem. That doesn't help you much if you can't get the program started. Most folks are solving this by running the file verification and the starting issue goes away.


I am going to try this Buzz.

I too have been having the game crash then give me the "Out of Memory" message. Everything was fine before the latest round of updates. Unfortunately, TS updated to 2020, NIVIDIA had a driver update and Windows has had a number of updates the last few weeks. First thing I had to do was rollback my NIVIDIA driver because after the update, my computer became WAY to slow/sluggish. Rolling back that driver fixed that. And after the update to TS2020, my game crashed every time I tried to edit a route or scenario, or just run it, in 32 bit mode.

I can run the game and even edit some in 64 bit mode, but sometimes it runs fine, other times it runs for a while and then hangs up or crashes. But when it does actually crash, I get the "Out of Memory" message. I did not think about the scenarios themselves being 32 bit. That would appear to make since as I was just able to run a quick-drive on the BLE using a long freight, pulled by the cab-forward complete with A.I. traffic, without any problems.

I'll report back after I have some time to try cloning the scenario's I've been having trouble with.
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Re: OUT OF MEMORY?

Unread postby trev123 » Sat Oct 12, 2019 3:35 am

I have the latest Nvidia drivers and have no issues with them. How do you install them? I select custom install and only select the Phys X drivers and remove old drivers before installation option. I don't install the Nvidia audio drivers. Sometimes installing new drivers over the old ones can lead to problems as sometimes parts of the old drivers are left and can cause issues with the new ones.
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Re: OUT OF MEMORY?

Unread postby _o_OOOO_oo-Kanawha » Sat Oct 12, 2019 5:45 am

Are Steam Workshop scenarios updated regularly?

I have a lot of subscriptions, and there are zero byte downloads every start of steam and when opening the Workshop tab there are the same scenarios that seem to download over and over again. There are still a multitude of byte errors caused by unzipping the scenarions from the cache. When I clear it, all the Workshop stuff gets downloaded anew, but the problems with byte errors persist.

Now, about reverting to a previous version, any success with that, no more 'out of memory' crashes?

I do stick with my point it's DTG's fault and it's up to them to fix it. These crashes are reported everywhere, by players with small system and small collections and by power players. Sending in DX reports is useless if there are no DX errors and games much more demanding play fine. Seems DTG is out of their wits at the moment, since the problem is probably difficult to pinpoint by collecting tickets alone.
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Re: OUT OF MEMORY?

Unread postby gtrtroger » Sat Oct 12, 2019 7:30 am

NS349 wrote:just throwing this out there, I do believe this has to do with third-party assets/routes and some DLC content like Marias Pass which is an older but for whatever reason once say TS2013 would update to TS2014 and so on, and I would notice once those updates take place, such as TS2019 to TS2020, the issues would re-occur as If 'back to square one' So I do know or can tell you out of my experience that whatever it is has been fixed before, but it re-occurs after updating to a new era


NOT buying this..... I ran 4 MP scenarios yesterday without a single problem.

Every time I’ve had a problem over the last 6 mos it has been with Workshop scenarios.....every time! Go wipe out all your Workshop stuff. Go thru all the scenario folders and remove everything. Defrag your drive. Verify your files. Reboot. Try the game with JUST the game. I’ll bet it works just fine......
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Re: OUT OF MEMORY?

Unread postby cnbalasub » Sat Oct 12, 2019 10:02 am

Roger -- thank you for the tip and will do the way you did with yours. If I have a problem and will follow your step to do this. Never thought of this before -- my bad.

John !!*ok*!!
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Re: OUT OF MEMORY?

Unread postby trev123 » Sat Oct 12, 2019 3:21 pm

_o_OOOO_oo-Kanawha wrote:
I do stick with my point it's DTG's fault and it's up to them to fix it. These crashes are reported everywhere, by players with small system and small collections and by power players. Sending in DX reports is useless if there are no DX errors and games much more demanding play fine. Seems DTG is out of their wits at the moment, since the problem is probably difficult to pinpoint by collecting tickets alone.


This isn't a DTG fault but a Windows/computer fault. Yes, there are lots of posts on different forums about it but how many are repeat posts by the same person. There are between 80,000 to 800,000 TS users so why are they not all complaining. Basically the issue is with the thousands of different computer configurations some of which are not mainstream so how is DTG able to know what each individual computer user is using? !*don-know!* !*don-know!* !*don-know!*
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Re: OUT OF MEMORY?

Unread postby buzz456 » Sat Oct 12, 2019 4:50 pm

We're not looking for fault, we're looking for solutions.
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Re: OUT OF MEMORY?

Unread postby NS349 » Sat Oct 12, 2019 5:23 pm

gtrtroger wrote:
NS349 wrote:just throwing this out there, I do believe this has to do with third-party assets/routes and some DLC content like Marias Pass which is an older but for whatever reason once say TS2013 would update to TS2014 and so on, and I would notice once those updates take place, such as TS2019 to TS2020, the issues would re-occur as If 'back to square one' So I do know or can tell you out of my experience that whatever it is has been fixed before, but it re-occurs after updating to a new era


NOT buying this..... I ran 4 MP scenarios yesterday without a single problem.

Every time I’ve had a problem over the last 6 mos it has been with Workshop scenarios.....every time! Go wipe out all your Workshop stuff. Go thru all the scenario folders and remove everything. Defrag your drive. Verify your files. Reboot. Try the game with JUST the game. I’ll bet it works just fine......



Well I'm just telling you what I experienced and what has happen in my situation.
If you haven't had that issue then good for you , move along, I am just with everyone else trying to find a solution to a problem, not continue to speak of the issue!
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Re: OUT OF MEMORY?

Unread postby wopflyer » Sun Oct 13, 2019 2:09 am

trev123 wrote:I have the latest Nvidia drivers and have no issues with them. How do you install them? I select custom install and only select the Phys X drivers and remove old drivers before installation option. I don't install the Nvidia audio drivers. Sometimes installing new drivers over the old ones can lead to problems as sometimes parts of the old drivers are left and can cause issues with the new ones.


I always download and install the latest driver from the NIVIDIA website and I always do a clean install and I do not install the GeForce Experience nor the audio drivers since I don't need them. It's never been a problem until the latest update.

As for trying the trick suggested by Buzz, I have tried that with mixed results. Some, actually most, of the scenarios I have tried converting to 64bit have worked, but there are a few that still crash and give me the "Out of Memory" message. One other thing I have found that may, or may not, be connected to all this, is that the turntable in Cheyenne on the Sherman Hill route has stopped working. It does not respond to the "G" and "Shift+G" commands nor by using the mouse or in-game options. It's the same in the "Sherman Hill 1950's" route that also uses that turntable. Again, this worked just fine before the update to TS2020.
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Re: OUT OF MEMORY?

Unread postby TheTeenageFoamer » Sun Oct 13, 2019 8:58 am

Whatever dovetail did with TS2020 screwed up what they had with 2019. I had next to no crashes with 2019 unless I went in and out of editor several times. I've talk to people that have 32gb of ram and have had a crash with ts2020. I do not believe that it is windows/computer based because I have ran the game just fine for years. My computer is completely adequately for the game, so it has to be whatever dovetail did to the game in the last update.
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