Updated drivers, clean boot, and the game won't boot up

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Updated drivers, clean boot, and the game won't boot up

Unread postby biddydog9000 » Fri Feb 08, 2019 9:56 pm

I updated my drivers, did a clean boot ( restarted my PC) and yet TSW doesn't want to boot. any other ideas i'm getting close to throwing in the towel
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Re: Updated drivers, clean boot, and the game won't boot up

Unread postby AmericanSteam » Fri Feb 08, 2019 11:22 pm

What exactly happens? Any messages. Does it go to the loading screen? Will it start from the .exe file within steamapps/common/Train Sim World/WindowsNoEditor? More information would be helpful.
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Re: Updated drivers, clean boot, and the game won't boot up

Unread postby biddydog9000 » Sat Feb 09, 2019 9:17 am

AmericanSteam wrote:What exactly happens? Any messages. Does it go to the loading screen? Will it start from the .exe file within steamapps/common/Train Sim World/WindowsNoEditor? More information would be helpful.


All it gives is the small slash screen. Yes it does start from the.exe within steamapps/common/Train Sim World/WindowsNoEditor?

when I go into task manager it does say its using the resources.

I have also uninstalled and reinstalled from steam many times. I even installed mods from RWA not sure but deleted them yesterday to see if that caused the issue.
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Re: Updated drivers, clean boot, and the game won't boot up

Unread postby RailWanderer » Sat Feb 09, 2019 11:15 am

Did you try starting using the start button in Steam, just a thought?
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Re: Updated drivers, clean boot, and the game won't boot up

Unread postby AmericanSteam » Sat Feb 09, 2019 11:49 am

Is TSW installed on your system drive or on another drive? Are you running TSW on your graphics card? If you have a NVIDIA card add via the control panel.
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Re: Updated drivers, clean boot, and the game won't boot up

Unread postby biddydog9000 » Sat Feb 09, 2019 3:35 pm

RailWanderer wrote:Did you try starting using the start button in Steam, just a thought?

yep same thing happens
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Re: Updated drivers, clean boot, and the game won't boot up

Unread postby biddydog9000 » Sat Feb 09, 2019 4:58 pm

AmericanSteam wrote:Is TSW installed on your system drive or on another drive? Are you running TSW on your graphics card? If you have a NVIDIA card add via the control panel.


TSW is under my steam directory. I have no idea if I'm running TSW on my graphics card.
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Re: Updated drivers, clean boot, and the game won't boot up

Unread postby AmericanSteam » Sat Feb 09, 2019 5:13 pm

If you have an NVIDIA graphics card open the control panel go to Manage 3D settings/program settings. Search through Select a program to customize to see if TSW is listed. If not listed go to add and see if TS2Prototype.exe is listed. Select TS2Prototype.exe if it is there, if not browse to steamapps/common/Train Sim World/WindowsNotEditor for TS2Prototype.exe select this and It should be added to NVIDIA control panel.
Sorry to give this appearance of a runaround but each item must be eliminated to find the cause of your issue.
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Re: Updated drivers, clean boot, and the game won't boot up

Unread postby biddydog9000 » Sun Feb 10, 2019 9:33 am

AmericanSteam wrote:If you have an NVIDIA graphics card open the control panel go to Manage 3D settings/program settings. Search through Select a program to customize to see if TSW is listed. If not listed go to add and see if TS2Prototype.exe is listed. Select TS2Prototype.exe if it is there, if not browse to steamapps/common/Train Sim World/WindowsNotEditor for TS2Prototype.exe select this and It should be added to NVIDIA control panel.
Sorry to give this appearance of a runaround but each item must be eliminated to find the cause of your issue.



ok I added TS2Prototype.exe into the 3d settings whats next?
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Re: Updated drivers, clean boot, and the game won't boot up

Unread postby AmericanSteam » Sun Feb 10, 2019 10:16 am

See if TSW starts. Report your results here.
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Re: Updated drivers, clean boot, and the game won't boot up

Unread postby biddydog9000 » Sun Feb 10, 2019 2:06 pm

AmericanSteam wrote:See if TSW starts. Report your results here.


game doesn't boot up !*don-know!* same thing as before **!!bang!!** **!!bang!!** **!!bang!!**
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Re: Updated drivers, clean boot, and the game won't boot up

Unread postby AmericanSteam » Sun Feb 10, 2019 2:17 pm

has TSW ever worked or have you had this issue from the start? Please humor me. From the Steam page in the upper LH corner help tab/system information copy and paste that information here. Not as confusing as DX-diag.
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Re: Updated drivers, clean boot, and the game won't boot up

Unread postby biddydog9000 » Sun Feb 10, 2019 3:58 pm

AmericanSteam wrote:has TSW ever worked or have you had this issue from the start? Please humor me. From the Steam page in the upper LH corner help tab/system information copy and paste that information here. Not as confusing as DX-diag.


Yes it has in the past it worked fine.

Computer Information:
Manufacturer: HP
Model: 870-120
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz
CPU Family: 0x6
CPU Model: 0x5e
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 2712 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1060 3GB
DirectX Driver Name: nvldumd.dll
Driver Version: 25.21.14.1881
DirectX Driver Version: 25.21.14.1881
Driver Date: 1 30 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce GTX 1060 3GB
VendorID: 0x10de
DeviceID: 0x1c02
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 2560 x 1440
Desktop Resolution: 2560 x 1440
Primary Display Size: 27.87" x 15.71" (31.97" diag)
70.8cm x 39.9cm (81.2cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 3071 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: HP ENVY 32 (NVIDIA High Definit

Memory:
RAM: 16323 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 952606 Mb
Largest Free Hard Disk Block: 149028 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected
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Re: Updated drivers, clean boot, and the game won't boot up

Unread postby AmericanSteam » Sun Feb 10, 2019 4:43 pm

when you uninstalled TSW did you go and manually remove all left over folders. Reinstalling over a corrupted folder will sometimes cause this issue it will perpetuate the issue. I do not see any obvious reason why it will not run your processor is a bit slow but it ran previously. Do you recall what happened just prior to this issue? Have you changed your monitor resolution, is this the default resolution?
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Re: Updated drivers, clean boot, and the game won't boot up

Unread postby biddydog9000 » Sun Feb 10, 2019 6:15 pm

AmericanSteam wrote:when you uninstalled TSW did you go and manually remove all left over folders. Reinstalling over a corrupted folder will sometimes cause this issue it will perpetuate the issue. I do not see any obvious reason why it will not run your processor is a bit slow but it ran previously. Do you recall what happened just prior to this issue? Have you changed your monitor resolution, is this the default resolution?



when you uninstalled TSW did you go and manually remove all left over folders? no I didn't.


Do you recall what happened just prior to this issue? The game worked and ran


Have you changed your monitor resolution, is this the default resolution? I am not to sure !!**sorry**!! !*don-know!*
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