Virtual New Haven RR will be out today

[plovdiv21]

Please let us know if you fix it,- won't work for me still at this time

[dgallina]

Doesn't work here either.

Sure they're working on it, but who knows what is going on at this point.

[CARex]

Guys,

For what it's worth... Andreas and the T&D staff are working on these issues. It's my understanding that Andreas has deleted/extended the coupon expiration. So you need not worry about it. I personally guarantee that.

I wish I could be of more help. Please be advised that this/these issues will be resolved. Michael and I haven't invested a number of years in this project to see it 'go to hell in a hand basket'. The best is yet to come.

Thanx for your patience and understanding.

[JackD]

Bob,
Thanks for the update. I can't imagine how frustrating it must be for you and Michael to have something like this foul up on your release date.

I trust that tomorrow will bring some good news. My credit card is warmed up and ready.

[dgallina]

I do appreciate your work and will be buying v2 regardless. Just too bad to see the server foul up when you should be seeing your best sales.

Diego

[artimrj]

I got mine this morning and the site was very annoying. Kept asking me if I wanted to display secure data on every page , it could not and then would have to refresh and the refresh would error. Took me 15 minutes to actually make the purchase.

[TDHenderson]

I received a new code from Andreas this morning and it worked right off. The initial code is definitely the issue. Drop him an email if you have not already.

Trevor

[fraserm]

I received a new code from Andreas this morning and it worked right off. The initial code is definitely the issue. Drop him an email if you have not already.

Trevor

I also got a new code from Andreas today, but when I try to add the item to the basket I get the error so I don't even get to the point where I can apply the code. I guess patience really is a virtue...
Best,
Marc

[dgallina]

Yeah, the new code doesn't work for me either. Same errors etc. Hopefully will get sorted eventually since really DO want to buy this :-)

Diego

[dgallina]

Good news! I got the new code to work. For me, the server was SUPER picky about the order i did stuff in. The new code didn't work at all if/when I was signed into my account first. What worked for me was:

1. Do NOT sign into your account first
2. Add VNHRR v2 to your basked
3. Go to your basked and apply new code. Cross your fingers it works without error
4. Goto checkout
5. log into your account at that point. Cross your fingers it works without error
6. Goto paypal
7. Returned to T&D for download

Downloading the route now. Yippie!

Diego

[Andimax]

Good news! I got the new code to work. For me, the server was SUPER picky about the order i did stuff in. The new code didn't work at all if/when I was signed into my account first. What worked for me was:

1. Do NOT sign into your account first
2. Add VNHRR v2 to your basked
3. Go to your basked and apply new code. Cross your fingers it works without error
4. Goto checkout
5. log into your account at that point. Cross your fingers it works without error
6. Goto paypal
7. Returned to T&D for download

Downloading the route now. Yippie!

Diego

Thanks for posting this,
If anyone still has problems, please send us an email and we will send you a new code, we still have no real answer from the support of our server hoster, but the amount of codes seems to be the issue.

[buzz456]

Nope. As soon as I tried to sign in I got the error code again.

[dgallina]

Bummer. Perhaps I was just VERY lucky when I did it and there's no rhyme / reason apart from server overloading. Hope their hoster gets it resolved soon!

Diego

[charliechan]

Good Morning:

I emailed and got a new discount code and tried again and it worked fine. Downloading now.

[fraserm]

Good news! I got the new code to work. For me, the server was SUPER picky about the order i did stuff in. The new code didn't work at all if/when I was signed into my account first. What worked for me was:

1. Do NOT sign into your account first
2. Add VNHRR v2 to your basked
3. Go to your basked and apply new code. Cross your fingers it works without error
4. Goto checkout
5. log into your account at that point. Cross your fingers it works without error
6. Goto paypal
7. Returned to T&D for download

Downloading the route now. Yippie!

Diego

Thanks, Diego, that worked perfectly for me and I'm downloading as we speak! Very good workaround. I'll be posting pix as I run this route.
Happy camper!
Cheers,
Marc