Moderator: RRMods
NStrains wrote:Wow guys,
At this point, I hope you don't completely drive RRMods out of Railworks all together. If you don't like it, don't buy it. Don't have to bitch and moan about someones business model. Get out there and do it yourselves if you have a better way or better product, seriously... This thread is embarrassing to read as a RMA memeber.
NStrains wrote:This thread is embarrassing to read as a RMA memeber.
Chacal wrote:NStrains wrote:This thread is embarrassing to read as a RMA memeber.
Strange, I'm a member and I'm not embarrassed at all.
Nobody questions the quality of the model. Not even the right of RRMods to apply whatever business practice they want.
The flip side of the coin is that we have the right to disagree with the business practice, and the right to say so, and in the end the customer votes with his feet.
The main problem with this business practice, by the way, is that it flies in the face of what we do as a community: share, collaborate, etc.
My feeling is, if DTG adopted this practice, the community would go nuclear on them.
JerryC wrote: But while I wouldn't expressly forbid repaints, i'd never offer any support for it again.
JerryC wrote:I can't speak for RRMODs, but there is another reason for prohibiting repaints. I call it "The Hyland Rule". If you allow repaints, then you are basically implying that you are going to support anyone who decides to do one.
Then, when you don't hold their hands because they have no artistic talent and can't figure out the processes, you get called an unhelpful smart-ass and get threatened with complaints on yak-forums and even false accusations of inferior products to your payment provider. In my case, it went from offering repaint kits and full permission with some releases to saying "hell no, dont even ask!".
I don't necessarily agree with the "it will hurt my future business" excuse, as that has not been the issue in my case. But while I wouldn't expressly forbid repaints, i'd never offer any support for it again.
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