Dash9 updated!

[Merlin75]

Have you tryed the London UK server as that seems to be working ok with errorworks (railworks).

[PamBrooker]

is there a way for me to do that??

[Chessie8638]

is there a way for me to do that??

http://forums.steampowered.com/forums/s ... ostcount=3

[MikeK]

sooooo.... this still broken?

Still broken for me.

[SteelRoad]

...maybe it's Steam because some installations work and others don't...

It's a good thing they aren't censoring Farcebook, because I was neither kind nor tactful about the situation.

Oh but they are. They've deleted comments from me about this situation and past situations before.

Add me to the list of not working. Not only are the Dash 9's missing, but the Wood Chip hoppers that come with the Dash 9 pack are also missing. I've verified the game cache four times and it reports all files are verified, but still no joy The only Dash 9's that are currently still working are the ones that come with the Donner Pass route. Thankfully I have a complete Rail works backup, so for now I've gone off line, deleted my current Dash 9 folder and copied in the backup. The Dash 9's are back along with the Wood Chip hoppers. I think I'll just stay off line until someone can confirm that RSC has this issue fixed for all users

Same exact situation for me too. Missing assets (both C44-9W and hoppers, but Donner Pass C44-9's are working fine)

[PamBrooker]

Thanks Guys.. I'm trying the london server now.. I'll let you know what happens..

[up_8677]

wtf is happening, like seriously

If i knew the answer to that question, i could sit on a tibetan mountain and have the world come to me..
1. steams verification and download subsystems are obviouslky broken when it comes to railworks.
[...].

Must respectfully disagree...Valve's backend is normally very stable and reliable. The problem is Railworks. The code is obviously mess, since every update breaks one or multiple things.

[PamBrooker]

Must respectfully disagree...Valve's backend is normally very stable and reliable. The problem is Railworks. The code is obviously mess, since every update breaks one or multiple things.

You may disagree and i respect that, but i did purchase the BNSF dash 9s along with the original dash-9 pack01 and it still hasnt re-downloaded..

[PamBrooker]

all right, so, i connected with the London server, . After deleting the dash 9 folders i started railworks and cleared the cache, after which i verified the files again and it was found that 432 files were missing.. After downloading the files, I started RW again and selected the c9-44w CN version for the victorville free roam.. on loading the scenario, i recieved the usual assets missing error and couldnt run the scnario.. Londong also failed..
Topping that, theres still no bnsf dash 9 dlc re-download.. very disappointing..
I'm beat..

[DonR]

Somehow, I got put on the South Africa server.... I WAS on Dallas, but I don't see Dallas anymore. So, I'm going to Denver. Should be a quicker download from Denver to Oklahoma... probably....

Don.

[Chessie8638]

I keep mine set to Romania. Fastest speeds I've ever seen on Steam! All the way from New York.




I want to say Steam distributes the files they receive to all the servers. So no matter where you go the Dash 9 will be corrupt. I also saw a post on the RSC Facebook where they have stated people have been having problems, and there's a simple solution. To bad they don't mention it in the post....


EDIT: Facebook post.

We have had some reports that a few of our fans are having problems with the Dash 9. We are aware of the issue and there is a very simple solution to fix the situation. If anyone would like some advice please drop our support team an email and we will be more than happy to help. Email to support@railsimulator.com

[artimrj]

I emailed support 2 hours ago. Just got the generic clear cache and verify stuff so far.

[PamBrooker]

I emailed them, and pasted below is their simple solution reply.. I also re-emailed them, but that wasnt so kind on my part.. I hate being insulted like this...
____________________________________________________________________________

Thank you for contacting the Railsimulator.com customer support team.
Your enquiry has been logged with a member of our dedicated customer support team who will review it and endeavour to respond to your email personally as soon as possible.


In the meantime our team has found that many of the most common customer enquires regarding technical issues with Railworks 3: Train Simulator 2012 can be easily rectified by verifying the game cache and clearing the blueprint cache. This is a simple procedure which only takes a few minutes and we strongly suggest that you follow the steps below in the first instance to see if this resolves your current issue.




To verify the game cache please follow these steps:



1. Right Click on Train Simulator 2012 in the Steam Library

2. Click Properties

3. Click Local Files Tab

4. Click Verify Integrity of Game Cache

5. Once complete please re-check Train Simulator 2012 to see if your problem persists.


To clear the Blueprint cache please follow these steps:


1. Close Train Simulator 2012 completely

2. Open Train Simulator 2012 to the initial start-up screen

3. Click on the Tools and Docs

4. Click Clear Cache

5. Once complete please re-check Train Simulator 2012 to see if your problem persists.


Many customer enquires also commonly relate to graphical issues while running Railworks 3: Train simulator 2012. Most enquires of this nature can usually be resolved by following these simple steps:


For graphic problems please follow these steps:


1. Please make sure that all graphics drivers are up-to-date. You can find support and advice for doing this by visiting http://www.nvidia.com/Download/index.aspx?lang=en-us for Nvidia graphics cards and visiting http://support.amd.com/us/gpudownload/Pages/index.aspx for AMD ATI graphics cards. If your graphics card is produced by an alternative manufacturer then please contact their website or support team for help with updating your drivers.

2. Please check and make sure that your graphics card settings are all set to use Application Settings. Information on how to do this can found in your graphics card manual, help files or by contacting your manufacturer directly.

3. Our support team has also produced a help video which will walk you through the various graphic settings found in the game menus and explain what they all mean. You can find this video on Youtube by following this link:
http://www.youtube.com/user/RailSimulat ... jr1bSFWoMw

4. Please check your task manager to ensure that no other programs are running in the background which may effect your system performance such as iTunes or Scribe


A wide range of additional help and tutorial articles are also available on our Official Railworks 3: Train Simulator 2012 User Wiki site which can be found by following this link:
http://www.railsimdownloads.com/wiki/tiki-index.php or for our video help and tutorials please follow this link to our official Youtube
channel: http://www.youtube.com/user/RailSimulatorDotCom


Please accept our apologies for any inconvenience you may being experiencing. We thank you for your patience while a member of our support team investigates your enquiry and contacts you personally with further support.


Regards

Railsimulator.com Support Team

[fecrails]

Maybe Run8 will "fix" the problem with our US content!

[artimrj]

I tried using Doc's server, that didn't work either. I am done trouble shooting. Back to waiting in the background. Everything else still works, so...