fecrails wrote:Now that the "Dash 9 update" thread is approaching the same number of replies as the "new US route" thread, I think it's fair to say that more than a few users are being affected by this issue. When a product update botch is creating as much "buzz" amongst your customers as your newest, latest and greatest creation you expect them to buy, I'd say it's time to take notice and get the issue resolved quickly. Over a week is getting a bit long IMHO.
Actually, at my last count (a couple of days ago) there were only 18 to 20 different people doing the actual complaining. The length of the topic is from the same people repeating their complaints over and over again. If you think waiting a week is long, think how long most of us have been waiting for the Donner Pass Up-Grade!!!
Duncan



