Old Prof wrote:Wouldn't RSC be much more likely to notice it were it sent to them rather than to a users' forum? Although it's clear that RSC employees do monitor various RW-related forums, they have no obligation to do so and, given the mountains of comments appearing about RW3, probably cannot keep up with the forums as well as they can with their owh support site. You're quite right in citing Griphos' post as very thorough and potentially useful. I just hope that he sent it to RSC, too.
Seems like it may be the way to go if it's what would get performance raised higher on RSC's agenda, particularly in light of RSAdam's comment that they're
"not seeing a flood of emails in support noting huge performance drops in the NEC route".
Support was not my first port of call in reporting my performance woes because with issues as non-specific as this, chances are you end up mired in a laundry list of things the developer gives you to try, and waste hours on tedious, unpaid fiddling with no satisfactory resolution - past experience makes one avoid inviting more of that. It's not the kinda problem where you shoot off an e-mail and they get back to you with "thanks, we've found and fixed the bug!".
One other frustrating thing is there's no standardised benchmark for comparisons in this game, so if someone says the NEC runs pretty smooth for them, it's impossible to know from that whether the game is actually performing much better on their system, or their subjective impressions are just reflecting a greater tolerance of lower frame rates and stuttering. And I found keeping an eye on the in-game frame rates was very inadequate - it wasn't until I ran FRAPS and charted the results that I saw an objective pattern that seemed to match what I was experiencing while playing.