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Rw tools will not run

Unread postPosted: Wed Sep 03, 2014 5:04 pm
by jamesphh
My old version of RW tools failed to run with a "Library not registered" error. Deleted and installed V5.0.0076. I still have the error.
Error #2147319779. Any help would be appriciated. Also failed to find the .ocx files in system32, There were these files in syswow64.

Re: Rw tools will not run

Unread postPosted: Wed Sep 03, 2014 5:40 pm
by mikesimpson
jamesphh wrote:My old version of RW tools failed to run with a "Library not registered" error. Deleted and installed V5.0.0076. I still have the error.
Error #2147319779. Any help would be appriciated. Also failed to find the .ocx files in system32, There were these files in syswow64.


Hi James,

That error number is a windows error, not a RW_Tools error message. However it is probably caused by RW_Tools not being installed as administrator?

1. Try downloading the full version of v5.0.76 from my web site, unzip it to a temporary folder and right click on the file Inst_RW_Tools5076.exe and select 'Run as administrator' from the pop-up menu. This should correctly install and register all the .ocx files in Windows\Syswow64

2. You should then have a fully installed copy of RW_Tools - right-click on RW_Tools.exe and select Properties/Compatability and tick the box 'Always run this program as administrator' and all should be OK.

Mike

Re: Rw tools will not run

Unread postPosted: Thu Sep 04, 2014 9:59 am
by jamesphh
No go! Same issue. I thought I had installed as Admin before but wanted to be sure. Thanks anyway.

Re: Rw tools will not run

Unread postPosted: Fri Sep 05, 2014 1:05 am
by arizonachris
James, what version of Windows are you running? Is it up to date (all MS critical updates)? Mike is right, those errors are Windows errors. If you have the Windows install CD you can do a repair, but one quick thing to try is to run CCleaner: https://www.piriform.com/CCLEANER Run the regular Cleaner, then also run the Registry tool. Also you can manually go to Windows Update and let it search your PC, see if anything is missing.

Re: Rw tools will not run

Unread postPosted: Fri Sep 05, 2014 7:23 am
by jamesphh
Windows version is Vista 64 SP2. All updates are installed except one. A small update which failed to install. Ran MS fix it tool and files was indicated as installed. But looking at installed updates shows it failed. Virus deep scan shows no issues. Can not run the CD as packed away for move. Will try this later. Never had a failed Win update before.

Re: Rw tools will not run

Unread postPosted: Fri Sep 05, 2014 3:10 pm
by jamesphh
actually, after the move I thivk I will get a new unit. This one is 6 yrs old and the best option is to replace..