Railworks America

Hello, hello!

The Virtual New Haven RR will be out today.

We will send a newsletter out to all our customers! And to everyone who already owns Part 1( which will not be longer available) we will send out a special discount code for Part 2.

More info very soon here, on facebook, newsletter and our online store!

Awesome! Want to buy it today, but will wait for the discount codes for v1 owners tomorrow.

Thanks,
Diego

Is anyone else receiving the below error from the store page after applying the discount code?

You cannot redeem your coupon with the selected product.

Hopefully it is just me.

Trevor

Hello,

Our apologies for the trouble. This seems to be an error in the system, we are looking into this. Please bear with us while we are investigating this issue and rest assured that you will get the discount if you already own version 1.0 or 0.9.

Best Regards
Michael

Should Version 1 be removed prior to installation of Version 2?

Duncan

GreatNortherner wrote:Hello,

Our apologies for the trouble. This seems to be an error in the system, we are looking into this. Please bear with us while we are investigating this issue and rest assured that you will get the discount if you already own version 1.0 or 0.9.

Best Regards
Michael

Many thanks Michael!

Buzz, Michael responded to my same question in another thread and that they are working on it.

Trevor

dcushing wrote:Should Version 1 be removed prior to installation of Version 2?

Removing the old version is not absolutely necessary, but we recommend it. Please see our upgrade instructions here for more information: vnhrr.golden-age-rails.com/files/VNHRR%20Update-Instructions.pdf

buzz456 wrote:I went to purchase this and got the following message:Coupon: VNHRR Michael Stephan (Value: 15.00 € )
You cannot redeem your coupon with the selected product.

The second line was where I entered my coupon. Can I get some help

Terribly sorry about that one. It seems to be an error in the system, we are looking into it. Please bear with us while we are investigating this issue.

Cheers
Michael

Just to let you know, I've received two e-mails regarding the discount, each with different codes. I'll be getting V2, but will wait for a day before I attempt to purchase. Just not sure which code I should use.

Maybe if I use them both I won't have to pay anything for V2!!

The discount should work flawlessly now... Seems our website was a bit in trouble handling all the traffic!

Many many thanks to all of you supporting us in such a great way! This is highly appreciated!

I just got the coupon code to work. But cannot sign in to complete the purchase. Getting closer though.

Good news: the coupon issue has been resolved! Sorry for the delay and all the trouble.

Cheers
Michael

Sign in as registered customer on TAD site, during checkout get error msg.
4.20 pm US eastern time.

Jack.

It appears their servers are overloaded. I can apply the coupon but cannot complete the purchase. I expect some time will resolve that.