Railworks America

Soldiers Summit Route now available at the Steam Store.

Well......I purchased it....and it downloaded....however....both European routes show up, but no Soldier Summit... What gives? It took 28 mins, and shows only 2 routes and no DRGW.

R/
Galen

http://store.steampowered.com/app/370960

I think why Soldier Summit is absent: https://steamdb.info/sub/67883/apps/

I don't get why all people who want Soldier Summit are forced to get Mannheim-Karlsruhe...I guess it's welcome as a free U2 album. It comes with a refreshed ICE 3 with lens flare and improved sounds. I'll definitely get the BR145 and possibly the BR185.5 to go along with it and the Hamburg route.

gtw5812 wrote:Well......I purchased it....and it downloaded....however....both European routes show up, but no Soldier Summit... What gives? It took 28 mins, and shows only 2 routes and no DRGW.

R/
Galen

i can confirm that I too am having this issue I have already raised a support ticket but have not yet had a response. I will keep you guys informed as to its progress

evafan002 wrote:

gtw5812 wrote:Well......I purchased it....and it downloaded....however....both European routes show up, but no Soldier Summit... What gives? It took 28 mins, and shows only 2 routes and no DRGW.

R/
Galen

i can confirm that I too am having this issue I have already raised a support ticket but have not yet had a response. I will keep you guys informed as to its progress

Must be nice to be able to place a ticket.....I can't even do that! Gotta love the service!

gtw5812 wrote:

evafan002 wrote:

gtw5812 wrote:Well......I purchased it....and it downloaded....however....both European routes show up, but no Soldier Summit... What gives? It took 28 mins, and shows only 2 routes and no DRGW.

R/
Galen

i can confirm that I too am having this issue I have already raised a support ticket but have not yet had a response. I will keep you guys informed as to its progress

Must be nice to be able to place a ticket.....I can't even do that! Gotta love the service!

Just received the following message



We are currently experiencing technical issues with the release of Train Simulator: Epic Journeys, including download problems with Soldier Summit.

We are working with Steam to fix these issues and hope to have them resolved as soon as possible.

We will keep you updated via our standard community channels and thank you for your patience.

If you have already bought Train Simulator: Epic Journeys, we will ensure your game files are updated automatically once the problems are resolved.

Regards

Neal Short

Dovetail Games Support

Yes, other two routes downloaded but not Soldiers summit. Even at that I had to do a verify to get those two to show up in the game. Not even the manual. Very disappointing!

evafan002 wrote:

gtw5812 wrote:

evafan002 wrote:

gtw5812 wrote:Well......I purchased it....and it downloaded....however....both European routes show up, but no Soldier Summit... What gives? It took 28 mins, and shows only 2 routes and no DRGW.

R/
Galen

i can confirm that I too am having this issue I have already raised a support ticket but have not yet had a response. I will keep you guys informed as to its progress

Must be nice to be able to place a ticket.....I can't even do that! Gotta love the service!

Just received the following message



We are currently experiencing technical issues with the release of Train Simulator: Epic Journeys, including download problems with Soldier Summit.

We are working with Steam to fix these issues and hope to have them resolved as soon as possible.

We will keep you updated via our standard community channels and thank you for your patience.

If you have already bought Train Simulator: Epic Journeys, we will ensure your game files are updated automatically once the problems are resolved.

Regards

Neal Short

Dovetail Games Support

Thank you Mr. Short,

As an "old curmudgeon", I really appreciate your quick response here. Any idea on an estimated time?

Thanks,

Galen

umm you do realise that mr shorts message was copied from an email sent to myself?

evafan002 wrote:umm you do realise that mr shorts message was copied from an email sent to myself?

Nope...I sure didn't! But that is why I call myself old! :)

jamesphh wrote:Even at that I had to do a verify to get those two to show up in the game. Not even the manual. Very disappointing!

Hmmm, well, I'm reading my Mannheim to Karlsruhe at the moment, whilst I type this message, I assume you have looked in your Manuals folder.

Cheerz. ex-railwayman.

ex-railwayman wrote:

jamesphh wrote:Even at that I had to do a verify to get those two to show up in the game. Not even the manual. Very disappointing!

Hmmm, well, I'm reading my Mannheim to Karlsruhe at the moment, whilst I type this message, I assume you have looked in your Manuals folder.

Cheerz. ex-railwayman.

The earlier message clearly referred to the Soldier's Summit manual, not the one for Mannheim-Karlsruhe.

At present the "Epic Journeys [2/3 there]" lolapalloza is being sold at a 10% discount ($35.99 rather than $39.99), but the offer ends May 28. Perhaps this will be extended, since the main attraction is not actually being delivered?

Honestly, part of my heart goes out to DTC as they once again get humiliated by Steam. This would have been a lot less embarrassing if Steam had blown the Mrs. Faversham route delivery.

OldProf wrote:At present the "Epic Journeys [2/3 there]" lolapalloza is being sold at a 10% discount ($35.99 rather than $39.99), but the offer ends May 28. Perhaps this will be extended, since the main attraction is not actually being delivered?

Honestly, part of my heart goes out to DTC as they once again get humiliated by Steam. This would have been a lot less embarrassing if Steam had blown the Mrs. Faversham route delivery.

I honestly would not mind the problem...if they had good communications at "STEAM", however, this is not the case. It's like "prepaying" for $60 in gas, and only getting $30....then being told to "wait at the pump", until they can figure out how to get the rest.....

Just my 2 cents....


R/
Galen

Oh calm down people! It appears it might be D/L now but I can't be certain until it's done.