Got hacked by slick jerk.

[Railroy19]

My computer was hacked by some JERK. I had to reinstall windows seven to get the computer to work again. With the help of IOLO Premium service because I could never accomplish that process myself. Now my computer has lost all the settings I had my home page looks like a mystery to me. My ts2015 won't load it keeps saying ( SAVED dump file to K:\TempDump\TS 2015-v49.4a.dmp.) sent a message to Steam support for help. Now waiting for some help.
I cant get anything to work right no matter what I try Now I can't do anything at all on this computer the way I used to.
I can't load Trainz or TS2015 and I'm going nuts. This is all I have a computer for. Why can't people mind their own business and let other people do their own thing? I have so many DLC'S and now can't use any of them. If steam can't solve my problem they will lose a good customer.
Thanks for listening to my complaints
Bob

[JohnTrainHead]

I wiped my disk and reinstalled Windows not too long ago as well. For a while I could not get Train Simulator or even Run-8 to work. Then I tried manually downloading the Windows Service Packs, Direct X 9, Microsoft XNA Framework, Microsoft Visual C + +, etc. and everything functioned right again. Try getting all those things and also make sure that you have all necessary drivers installed.

[Chacal]

Bob, just reinstall Steam and let itverify local files for you.

[Railroy19]

Thanks so much for the advice. Johntrainhead and Chacal.
Chacal I deleted ts2015 and reloaded it from Steam and that did the trick. Now I have to download my payware routes and I wil be back to normal.
Wonder why the support group did not suggest this advise?
Anyway I'm very happy right now.
Thanks again
Bob