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TS 2022 Store Button Greyed Out. SOLVED

Unread postPosted: Fri Mar 11, 2022 3:31 pm
by trev123
As per the title. I'm playing in online mode. Even the community button does nothing when I press it. Latest offerings etc don't show either. Perhaps Putin is blocking me. !*roll-laugh*!

Re: TS 2022 Store Button Greyed Out.

Unread postPosted: Fri Mar 11, 2022 4:13 pm
by buzz456
Did you say something mean about him? It's working here in this colony. !*don-know!*

Re: TS 2022 Store Button Greyed Out.

Unread postPosted: Fri Mar 11, 2022 5:28 pm
by BNSFdude
The DTG store closed a while ago, IIRC. This was what the button linked to. Now you have to again buy everything through the steam store.

Re: TS 2022 Store Button Greyed Out.

Unread postPosted: Fri Mar 11, 2022 6:34 pm
by trev123
People on the DTG forums say it is still working for them.

Re: TS 2022 Store Button Greyed Out.

Unread postPosted: Fri Mar 11, 2022 6:54 pm
by buzz456
Still working here.
store.jpg

Re: TS 2022 Store Button Greyed Out.

Unread postPosted: Fri Mar 11, 2022 10:05 pm
by DieselMatt75
It has to do something with the steam settings. I had the same issue, but fixed it somehow. If I remember, I'll post that.
*Edit* I believe this is how to fix the store in game blanking out:
Go to steam settings, go to In-Game. In the In-Game section, check the box that says "Enable the Steam overlay while in-game." That should work, but I'm not 100% sure.

Re: TS 2022 Store Button Greyed Out.

Unread postPosted: Fri Mar 11, 2022 11:36 pm
by trev123
That is already ticked. I had a similar thing happen a couple of years ago and had terrible download speeds of hardly 1 MB/ps and it was showing the 2 featured items as DLC from about 10 years ago. I contacted Steam about the slow download speeds and they said they could do nothing about it. A couple of days later the speeds went back to normal and it was showing the correct featured items. I don't know what my Steam download speeds are at the moment as I haven't downloaded anything. I have opened a ticket with DTG so I shall wait and see what they say probably nothing much as usual.

Re: TS 2022 Store Button Greyed Out.

Unread postPosted: Sat Mar 12, 2022 9:26 pm
by trev123
I tried verifying the game files as someone on Steam suggested but that didn't work.

Re: TS 2022 Store Button Greyed Out.

Unread postPosted: Sat Mar 12, 2022 9:59 pm
by ozinoz
Mine has been greyed out for several years, just gave up worrying about it. Even yearly updates did nothing.
Just one of those things...

!*cheers*! !

Re: TS 2022 Store Button Greyed Out.

Unread postPosted: Sun Mar 13, 2022 9:11 pm
by trev123
Try your Steam settings and make sure the game overlay box is ticked.

Re: TS 2022 Store Button Greyed Out.

Unread postPosted: Sun Mar 13, 2022 9:22 pm
by buzz456
trev123 wrote:Try your Steam settings and make sure the game overlay box is ticked.

Does that mean your problem is solved?

Re: TS 2022 Store Button Greyed Out.

Unread postPosted: Mon Mar 14, 2022 2:44 am
by trev123
Nope. Someone on the DTG forums had the same problem and ticked the game overlay box and the store showed up which didn't work for me.

Re: TS 2022 Store Button Greyed Out.

Unread postPosted: Mon Mar 14, 2022 4:23 am
by mindenjohn
Pardon my ignorance but why is this so important, you can always access the Store other ways. I would never access the store "in game". Is it just an irritant that you feel the need to scratch?

Puzzled of Mirfield.

Re: TS 2022 Store Button Greyed Out.

Unread postPosted: Tue Mar 15, 2022 2:39 pm
by trev123
I did mention in my last email to DTG support that this issue could have started with a Windows 11 update that I had on the 9th of March and they replied that they don't officially support Windows 11 in TS2022 so we cannot help you.

Furthermore, we do not officially support Windows 11 as stated in the minimum system requirements. Therefore, you may experience technical/compatibility issues we will not be able to resolve. Please see the minimum system requirements on the Steam Store page for compatible operating systems.

Anyway, I shall leave this small issue for now and hopefully if it is a Windows 11 update that caused the problem may be a future update will fix it.

Re: TS 2022 Store Button Greyed Out. SOLVED

Unread postPosted: Fri Apr 08, 2022 6:27 pm
by trev123
Thanks to Steve of DTG on the DTG forums the problem has been solved. Under General in the Train Simulator properties both of these options were unticked 1 Enable the steam overlay while in-game and 2 Use Desktop Game Theatre while Steam VR is active I ticked both of these and now the store button is active. I suspect it was number 1 not being ticked as the culprit as I don't use Steam VR. I don't know how these became unticked as I rarely go into these settings. Just another software glitch. !DUH!