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Game won't update

Unread postPosted: Mon Nov 13, 2017 7:12 am
by biddydog9000
SO recently I had to uninstall train simulator because the game keep crashing so I uninstalled it and then reinstalled it but the game won't install why is this !**conf**! !**conf**! !**conf**! !**conf**!

Re: Game won't update

Unread postPosted: Mon Nov 13, 2017 11:57 am
by RailWanderer
I assume you have Train Simulator 2017 on Steam, and if so, you should be able to remove all files and folders from the drive where the original files were installed to allow for a clean install. Use the right click on the game listing and choose Properties, then choose the Local Files Tab, and then Uninstall Game. I always check to make sure the files and folders are removed, if not remove them manually. Steam also offers a way to verify files, well with most games. Same Tab, but more near the bottom, but that requires you have an install already in place. The verification makes sure you have all your files and content in place to operate the game. You might try stopping Steam and restarting it and then try to reinstall the game.

Re: Game won't update

Unread postPosted: Mon Nov 13, 2017 3:41 pm
by biddydog9000
RailWanderer wrote:I assume you have Train Simulator 2017 on Steam, and if so, you should be able to remove all files and folders from the drive where the original files were installed to allow for a clean install. Use the right click on the game listing and choose Properties, then choose the Local Files Tab, and then Uninstall Game. I always check to make sure the files and folders are removed, if not remove them manually. Steam also offers a way to verify files, well with most games. Same Tab, but more near the bottom, but that requires you have an install already in place. The verification makes sure you have all your files and content in place to operate the game. You might try stopping Steam and restarting it and then try to reinstall the game.


Ok my game has been reintalled but my game crashes on start up giving the temp error *!sad!*

Re: Game won't update

Unread postPosted: Mon Nov 13, 2017 5:57 pm
by buzz456
Run the cache verify on Steam until it show no files missing. It may need a couple three runs to get that done.

Re: Game won't update

Unread postPosted: Mon Nov 13, 2017 7:10 pm
by biddydog9000
buzz456 wrote:Run the cache verify on Steam until it show no files missing. It may need a couple three runs to get that done.
Did that but game still gives me an error **!!bang!!** **!!bang!!** **!!bang!!**

Re: Game won't update

Unread postPosted: Tue Nov 14, 2017 1:30 pm
by NS349
what is the error?

Re: Game won't update

Unread postPosted: Tue Nov 14, 2017 1:45 pm
by ET44C4
How much RAM do you have?

Re: Game won't update

Unread postPosted: Tue Nov 14, 2017 5:20 pm
by AmericanSteam
If you have any workshop items that you have subscribed to, unsubscribe from them through your Steam profile. Steam profile>profile>workshop items> subscribed items. If you do not do this they will be reinstalled.

Re: Game won't update

Unread postPosted: Tue Nov 14, 2017 5:50 pm
by biddydog9000
Great news my game is fixed I can play it and I backup my assets so everything is ok !!*ok*!! !!*ok*!! !!*ok*!!

Re: Game won't update

Unread postPosted: Wed Nov 15, 2017 12:18 am
by NS349
biddydog9000 wrote:Great news my game is fixed I can play it and I backup my assets so everything is ok !!*ok*!! !!*ok*!! !!*ok*!!


good to hear! what was done for it to be fixed?

Re: Game won't update

Unread postPosted: Fri Nov 17, 2017 9:27 pm
by biddydog9000
NS349 wrote:
biddydog9000 wrote:Great news my game is fixed I can play it and I backup my assets so everything is ok !!*ok*!! !!*ok*!! !!*ok*!!


good to hear! what was done for it to be fixed?

well I reinstalled the game and it booted up but now its crashing again **!!bang!!** **!!bang!!** **!!bang!!** *!sad!*

Re: Game won't update

Unread postPosted: Fri Nov 17, 2017 9:34 pm
by biddydog9000
NS349 wrote:what is the error?


its the famous temp dump error

Re: Game won't update

Unread postPosted: Sat Nov 18, 2017 12:06 am
by NS349
so would this be a "GameManager.dll" error or a "KERNELBASE.dll" error?

Re: Game won't update

Unread postPosted: Sat Nov 18, 2017 8:36 am
by buzz456
Run Logmate to determine at what point the game crashes.

Re: Game won't update

Unread postPosted: Sat Nov 18, 2017 10:20 am
by biddydog9000
buzz456 wrote:Run Logmate to determine at what point the game crashes.



here's what the log mate said

[RunTimeError 10:18:01 AM] Trace mdump.cpp : 422 = error handlers have been set
[Content 10:18:02 AM] Trace cBlueprintLibrary.cpp : 417 = Blueprint set not found : Kuju, RailSimulatorCore
[Content 10:18:02 AM] Trace cBlueprintLibrary.cpp : 448 = Blueprint set not found for: Cameras\EditCamera001.xml
[Content 10:18:16 AM] Trace cEntity.cpp : 1272 = Missing blueprint "Editor\Gizmo\Scenario Markers\Tutorial Scenario Marker.xml"
[RunTimeError 10:18:22 AM] Trace mdump.cpp : 381 = Dump taken