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No Answer From The Audio Shack
Posted:
Tue Jan 26, 2016 12:20 pmby FHRob
I tried contacting The Audio Shack regarding an update to the EMD 710 sounds, but never heard back.
Has anybody else tried contacting them recently? The update file I have refers to the P42DC set, not the EMD 710 set, so I'm trying to find out what happened.
In any case, the EMD 710 sounds are excellent.
Rob
Re: No Answer From The Audio Shack
Posted:
Tue Jan 26, 2016 3:13 pmby OpenRailer90
I'm a beta tester and he hasn't sent me an update even if I tried to message him on Steam.
Re: No Answer From The Audio Shack
Posted:
Tue Jan 26, 2016 3:17 pmby FHRob
Can I PM you the message I received?
Rob
Re: No Answer From The Audio Shack
Posted:
Tue Feb 02, 2016 11:21 pmby ZekTheKid
Tried to contact TAS too.No reply in a long time.
Re: No Answer From The Audio Shack
Posted:
Tue Feb 02, 2016 11:31 pmby OpenRailer90
Try messaging FN-2199 (TR-8R) on Steam.
Re: No Answer From The Audio Shack
Posted:
Wed Apr 06, 2016 10:29 amby gkbaldwin
Did anyone ever hear back from the audio shack. I made a purchase and while the charge went through have not received the soundset. I have sent three messages but to date I have not heard back.
Gerry
Re: No Answer From The Audio Shack
Posted:
Wed Apr 06, 2016 11:40 amby mjlevy1118
If you're on Facebook, you can try sending them a message there since they have a pretty active presence.
https://www.facebook.com/theaudioshack/?fref=ts
Re: No Answer From The Audio Shack
Posted:
Wed Apr 06, 2016 12:25 pmby gkbaldwin
Okay, Thanks! I just loged in and sent him a message there.
Gerry
Re: No Answer From The Audio Shack
Posted:
Wed Apr 06, 2016 11:42 pmby gkbaldwin
Well, dosen't repond or answer question on his facebook account either. It like it looks nice but you pull back the curtain and nothing is there.
Has anyone gotten a response per inquiry from TAS?
Re: No Answer From The Audio Shack
Posted:
Thu Apr 07, 2016 7:07 amby DrewG
Sadly no, the customer relations and communication side if his buisness is lacking by quite a bit it seems. While the sounds are nice the packs I've got have all contained bugs which really take away from it, such as no sounds in notch 7&8 on the sd60. I don't think I can recommend buying from him anymore as he's put zero effort into fixing it or reply to comments or questions. Shame really, they are nice sounds.
Re: No Answer From The Audio Shack
Posted:
Thu Apr 07, 2016 1:46 pmby OpenRailer90
merciless245 wrote:Sadly no, the customer relations and communication side if his buisness is lacking by quite a bit it seems. While the sounds are nice the packs I've got have all contained bugs which really take away from it, such as no sounds in notch 7&8 on the sd60. I don't think I can recommend buying from him anymore as he's put zero effort into fixing it or reply to comments or questions. Shame really, they are nice sounds.
At one time I had 710G3A sounds. But now they're gone.
Re: No Answer From The Audio Shack
Posted:
Fri Apr 08, 2016 11:02 amby gkbaldwin
Well, I got my download link yesterday (three days after purchase). No comments, just the download link. The sound packs came with no instructions or any documentation. However, at least I got the product.
Re: No Answer From The Audio Shack
Posted:
Sat Apr 09, 2016 6:08 amby OpenRailer90
gkbaldwin wrote:Well, I got my download link yesterday (three days after purchase). No comments, just the download link. The sound packs came with no instructions or any documentation. However, at least I got the product.
it's assumed that you know the sound directories.
Re: No Answer From The Audio Shack
Posted:
Sat Apr 09, 2016 6:40 amby BNSFdude
OpenRailer90 wrote:gkbaldwin wrote:Well, I got my download link yesterday (three days after purchase). No comments, just the download link. The sound packs came with no instructions or any documentation. However, at least I got the product.
it's assumed that you know the sound directories.
Which shouldn't be the case. Ffs....
Re: No Answer From The Audio Shack
Posted:
Sat Apr 09, 2016 6:43 amby buzz456
OpenRailer90 wrote:gkbaldwin wrote:Well, I got my download link yesterday (three days after purchase). No comments, just the download link. The sound packs came with no instructions or any documentation. However, at least I got the product.
it's assumed that you know the sound directories.
Why would anyone assume that?