train sim 2014 utility problem how to fix

[tomthetank924]

just followed directions for install of conrail engine download, when i did the following program files/steam/steam apps/common/railworks. i ran utilities. i clicked on refresh and got following message:

unhandled exception has occurred in your application if you click continue........
specified path,file name or both are too long. the fully qualified file name must be less than 260 characters and the directory name must be less than 248 characters.


any idea how to fix this? thanks

[JohnTrainHead]

I've seen that message too many times, just hit continue and things will work fine...

[tomthetank924]

thanks ,just tried that no progress

[arizonachris]

"unhandled exception" this is the second time in a week I have seen someone post about this error. This happens when the program you are trying to run tries to access an area of System Memory (RAM) that is reserved for Windows use only. This usually means you are running out of useable RAM. What are the specs of your system, especially how much RAM?

Oh, and NEVER hit that refresh button in Package Manager. Just let it find your .rwp/ .rpk file and install it.

[tomthetank924]

8.00 gb of ram seems the more i try with 3rd party the more problems i tried to install conrail sd-45 s followed all directions checked folders everything where so posed to be, cleaned chache and still doesnt show up. Hope to see some conrail and csx show up in steam. thanks again , Tom

[buzz456]

I advise everyone who is having all sorts of problems loading assets that have been successfully loaded by dozens if not hundreds to go back and read the install instructions very carefully. Several years back when I was just beginning I used to repeatedly make mistakes that the computer will not accept. I still do but now I recognize what I did wrong and redo. I'm not putting anyone down but you all need to look listen and learn as you go. It's not that hard after you get the drill on path structure and what makes makes what works.

[arizonachris]

Don't know if this was suggested before or not, Tom, did you search-and-destroy the "pontrack.bin" files? Fourth post down in this thread: http://railworksamerica.com/forum/viewt ... =34&t=9915 Just follow Chacal's instructions.

[tomthetank924]

nope never heard of it im re installing ts 2013 again thanks, do i need to do that for a re install search-and-destroy the "pontrack.bin" files? Thanks

[tomthetank924]

thanks, i'm getting more patients for this i'm learning but i did the step by step for conrail sd45 install 3 times and everything in folder so thats where i walked away when didnt show up like was so posed to.Anyway i agree with you learning bit at a time and thanks for the help.Tom

[arizonachris]

I would recommend doing a search for that file, even after a fresh reinstall. No one seems to know where it comes from, but it seriously messes up third party routes and repaints and assets, usually but not always crashing Railworks in the process.

[tomthetank924]

i have windows 7 and went to window prompt ,
In the command window, type this:
del /S PONtrack.bin didnt work down with 3rd party stuff

[Chacal]

Yes but did you open the command window on your Railworks folder like I said in my post?

[tomthetank924]

yes windows 7 went to railworks folder and held shift and right clicked open c: and typed what u wrote for command and said cant find file
also in steam said missing file after validating and still getting dump says railworks exe stopped working
tom

[KevinHowlett]

It's a mystery how those files can be created if there is a character limit. Luckily, I usually fix them using Long Path Tool.