Nah I saw that. I read that as they are sick of dealing with people complaining about Donner Pass aesthetics (the multitude of scenery glitches and track issues related to superelevation and general accuracy - some spots, like the truckee river bridges south of Verdi are simply ridiculous, IMO - even at the 45 mph speed limit those bridges are dangerous). Framerate problems don't seem to be acknowledged at all, and those crept in back with HSC. Of course they may have been there all along, but I don't remember getting elastic coupler issues with any of the longer train scenarios that came with San Bernardino (then again, even those "long trains" are only 40 cars or so, so it's very possible we've always had this bug but never experienced it before).
There was a time when RSC linked to a graphics tweaking guide 3 times a day on the RSC Facebook page which said nothing more than "turn everything off, and then turn things back on until you can't stand it anymore".... (common sense for most folks, or so I had thought) In any case, if you don't have PhysX acceleration, "turning everything off" didn't help much. Even reverting to the pre-TS2012 mode leaves you with rubberband couplers. I completed the last HSC scenario with everything turned down and at 10 fps on a graphics card which gives me >30 fps with max settings in games like Grand Theft Auto 4 and Crysis 2. Those fireworks at the end were hard to see at all and they weren't that exciting as a slideshow.
So I still don't see them admitting there is a problem. I'm fairly certain they do their development and quality control in an NVidia bubble where the tracks are lined with candycanes, flowers, and PhysX acceleration for all.
Simply stating that the app requires a PhysX accelerator would be enough to take responsibility for the issue (assuming of course it is proven to be the case) but I suspect that would narrow an already niche market to an unacceptably smaller size. It doesn't help that "Versions 186 and newer of the ForceWare drivers disable PhysX hardware acceleration if a GPU from a different manufacturer, such as AMD, is present in the system." (http://en.wikipedia.org/wiki/PhysX#Hard ... celeration).
I don't envy the situation they are in, but not owning the issue is pretty weak, in my opinion. General lack of communication, particularly as they are so community driven, is a real sore spot with me.