OUT OF MEMORY?

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Re: OUT OF MEMORY?

Unread postby cnbalasub » Thu Oct 10, 2019 9:07 pm

Yes I did everything possible to get the program of Train Simulator 2020 work. First I did run Windows Memory Diagnostics Tool to check the desktop ram and show everything is good with no problem. Then I remembered that I install the latest Geforce Hotfix driver ( 436.51 ) for my Nvidia graphic card this past week. I decided to roll back to the previous driver which is ( 436.48 ) in Device Manager. At last I decided to uncheck all the checkmark with all DLCs on DLC list on Steam. Then I put three checkmark back in the box with CN Peace River, Canadian Mountain Pass and U.S. Loco & Asset Pack. After this I go ahead to right-click to run 64 version of Train Simulator 2020 and chose the route with Canadian Mountain Pass. IT WORKS now. I will write down the list to see which DLC is not working after put the checkmark in the box to run the program. Will that be a possibility for me to know which DLC will work and other is corrupted.

Let me know about this.

John
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Re: OUT OF MEMORY?

Unread postby peterhayes » Thu Oct 10, 2019 11:41 pm

John
This error has NOTHING to do with installed RAM providing it is configured correctly in Windows and is working OK with other software. Remember if there is anything seriously wrong with the RAM Windows will eventually crash with a BSOD.
Unless something is very wrong or you have a corrupt scenario, any DTG Route and scenarios that come with that route will NOT crash TS2010.
This NOT a DTG route issue. Ignore any routes/scenarios with the .ap file structure they are NOT corruptible unless they have been edited and recompiled.
It is likely to be some third party DLC (route, reskin and/or scenario) that causes the issue.
Make sure you have NO WS scenarios "hidden" in any DTG route you now reload. Check any scenarios in the route (ie check the scenario folder in any route you used to have installed but haven't re-ticked the box in Steam) that is before you reload it via Steam,
These scenarios can be checked with RW_Tools as any WS scenario is colored blue and MUST be unsubscribed via steam before deleting if necessary with RW_Tools.
Do read my post above that is what is happening here - PM me if you need further explanation.
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Re: OUT OF MEMORY?

Unread postby trev123 » Fri Oct 11, 2019 4:35 am

OK, I just ran a Peace River scenario and finished it after about a minute or so instead of the game going to the final screen where it displays your points it went straight back to the desktop with this error message. Go figure. I was going to end my session anyway.
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Re: OUT OF MEMORY?

Unread postby RudiJaeger » Fri Oct 11, 2019 6:53 am

John, I concur with Trev and Peter's comments. I received the same error message, on five occasions while manipulating road/traffic lofts and residential house blocks while in the world-editor (route builder) in 64-bit. No issues running FSX, ATS, GTA-V, IL2-BoS, ARMA3, or any other Gfx intensive software; only TS2020. I'm running Windows-7 on a home-built rig: ASUS MB w/ I5 25000K OC @ 4.3 Ghz, GTX 970 TI, 16 GB Corsair Predator DDR3, 800w Corsair PS, with TS2020 running on it's own 500GB WD SSD. I have not submitted a ticket yet, so I'm interested to read the response you receive from DTG. Anyway; don't feel lonely !*cheers*!
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Re: OUT OF MEMORY?

Unread postby Alpenfreight » Fri Oct 11, 2019 7:20 am

Got my first one of these the other night when loading the sim. I was building some custom QD consists outside of Railworks and it turns out one of the ones I made was a bad XML file. Once I fixed that XML file the sim loaded fine.

Either way, never had a single bad consist stop the sim from loading.
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Re: OUT OF MEMORY?

Unread postby buzz456 » Fri Oct 11, 2019 8:47 am

John, You never did say if you did a file verify?
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Re: OUT OF MEMORY?

Unread postby _o_OOOO_oo-Kanawha » Fri Oct 11, 2019 8:48 am

If you revert back to the previous version of TS2019, do the crashes never happen?

TS2020 is only some more eye candy, and perhaps in applying this in gamemanager.dll something else got broken by DTG?
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Re: OUT OF MEMORY?

Unread postby cnbalasub » Fri Oct 11, 2019 9:51 am

Buzz456 -- Sorry about for not saying that I did run a file verify. I thought that I did mentioned in my previous message but I didn't. My bad for not saying this.

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Re: OUT OF MEMORY?

Unread postby jamesphh » Fri Oct 11, 2019 11:50 am

I have this when editing a route in 64 bit. The error occurs when returning to the game after an edit. Most time the data edited is saved but only when trying to go back to the game. Did not have this prior to TS2020.
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Re: OUT OF MEMORY?

Unread postby buzz456 » Fri Oct 11, 2019 2:42 pm

I suggest everyone start bombarding them with tickets until someone focuses on the cause of this. We are obviously not out of memory. It's some other glitch. Is there anyone on this thread that did not get the Wasatch Route? I think some of my issues may have started about then. It was not in my case with the TS2020 update because I was surprised at least here about how smoothly it went. I did send them a ticket BTW.
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Re: OUT OF MEMORY?

Unread postby mindenjohn » Fri Oct 11, 2019 2:51 pm

I have the problem but don’t have the Wasatch route.
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Re: OUT OF MEMORY?

Unread postby Alpenfreight » Fri Oct 11, 2019 3:02 pm

I agree with Buzz, If you have issues definitely send them tickets. I got them to release a patch for the missing water textures on the Wasatch. That is how things get fixed, report them officially.
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Re: OUT OF MEMORY?

Unread postby peterhayes » Fri Oct 11, 2019 5:01 pm

It is my belief that you can send all the tickets you want to DTG support but they will be unable to do anything as it is a 3rd party add-on issue - nothing to do with DTG.
If you add a turbocharger to your Mustang - is it Ford's fault if your engine blows up?
How can they solve something that may be interfering with their base code that someone else has written - it's impossible - too many variables.
Surely, it should be the 3rd party addon developer that fixes the issue.
See my post above as to what 3rd party software works OK with TS2010, and what may cause a crash.
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Re: OUT OF MEMORY?

Unread postby trev123 » Fri Oct 11, 2019 5:11 pm

I have just run the CN Peace River scenario again and got no out of memory error at the end this time. The scenario is part 1 of 5 scenario.
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Re: OUT OF MEMORY?

Unread postby buzz456 » Fri Oct 11, 2019 7:28 pm

peterhayes wrote:It is my belief that you can send all the tickets you want to DTG support but they will be unable to do anything as it is a 3rd party add-on issue - nothing to do with DTG.
If you add a turbocharger to your Mustang - is it Ford's fault if your engine blows up?
How can they solve something that may be interfering with their base code that someone else has written - it's impossible - too many variables.
Surely, it should be the 3rd party addon developer that fixes the issue.
See my post above as to what 3rd party software works OK with TS2010, and what may cause a crash.
pH

If it's a third party issue then which one? Are you going to tell me this never happens with a clean copy? If one of us does a repaint does that then become third party? I know from my own experience that after you get a couple of these if you clear the cache run a good tune up utility and clear RAM it usually goes away for a while. There is always a cause of computer glitches and there is also always a cure somewhere.
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