Need some clarification/help.

[spartantrain32]

Thank you for reaching out to us.

We can confirm from the receipt that you provided that you didn't buy the current "TS Classic Bundle" (including Bahnstrecke Leipzig - Dresden, WCML South, and Tehachapi Pass: Mojave - Bakersfield).

Instead, you bought "TS 2022: USA Edition" which came with:
The core game (+no content)
Northeast Corridor: Washington DC - Baltimore Route Add-On
Frankfurt - Koblenz Route Add-On
Hudson Line: New York – Croton-Harmon Route Add-On
Birmingham Cross City Line: Lichfield - Bromsgrove & Redditch Route Add-On

The confusion here is caused between the core game (Train Simulator Classic) and the current TS Classic bundle, effectively having the same name. We understand that this can be confusing from a customers' perspective, but Steam sees these as two distinct items. The core game has it's on "App ID" on Steam, but it is never for sale on its own because it doesn't have any content. Therefore, it is always bundled with other routes.

SteamDB allows us to see the breakdown of these different packages:
https://steamdb.info/app/24010/ - Train Simulator Classic (Core Game + No Content)
https://steamdb.info/sub/710747/apps/ - The current Train Simulator Classic Bundle
https://steamdb.info/sub/646285/apps/ - TS 2022: USA Edition
You can see from looking at the breakdown of the bundles that the core game (24010) is always included, but that is literally just the framework of the game with no content. This allows us to pair the game framework with new content each year, so players are not repurchasing the same content.

[spartantrain32]

so unless im missing something, it seems to me they just scammed those who bought this?
hovering over TS core game, shows you TS Classic (Current build) and clicking on that shows Classic and the offering of routes...im lost here.

[Nacho]

The bundle you bought is the US edition of TS2022, so it includes the bundled routes of TS2022 (FK, BXC, WB) plus a USA extra route (Hudson line). When they made a new bundle for TSC (Leipzig, TP, WCMLS) they forgot (or maybe the just decided to leave it that way) to update the US edition bundled routes so it kept including Frankfurt-Koblenz, NEC WB and Birmingham XC. It is not a scam but a little confusion of which routes were bundled or not, but seems logicall to include in a bundle four routes instead of seven (TS2022 bundled routes + TSC bundled routes).

[spartantrain32]

but i am now unable to acquire TS Classic period. it says i own it. so the only way to actually 'enjoy' the new updated content is to buy it separately.
(which is about around 100-120 usd) nothing solved by complaining i know but why is it seemingly -my- fault for not knowing? there should be some form of disclaimer in these types of packages stating thus.

[spartantrain32]

I will add, the package i purchased did NOT specify the year/date of game. It was simply : Train Simulator: USA Edition

[Nacho]

but i am now unable to acquire TS Classic period. it says i own it. so the only way to actually 'enjoy' the new updated content is to buy it separately.
(which is about around 100-120 usd) nothing solved by complaining i know but why is it seemingly -my- fault for not knowing? there should be some form of disclaimer in these types of packages stating thus.

Oh I see where the problem is then, did you try buying it from DTG store instead?

[spartantrain32]

i have not. but worth a try i suppose

[gleno747]

I had the same issue after purchasing the USA Deluxe Pack through Steam. I contacted Dovetail Support and it's been a few weeks but they have sent through Steam codes for the Products I was missing. They never told me what the problem was but I ended up with the missing routes.