by artimrj » Sun Mar 31, 2019 9:19 am
Yesterday morning I went up to Visionworks to get a replacement screw in my glasses. It was fun driving with out them. I have a 2016 Cruz with keyless everything. So I pulled into the lot and foot on the brake I hit the ignition button and the car did not shut off. After several tries it finally stopped. Got out and hit the door handle button to lock it and it did not lock. Not thinking much of it I went in and got a replacement screw installed. I came back out and foot on the brake and hit the button and nothing happened. A small message appeared on the screen stating Press the button on your remote. That did nothing. My FOB also comes with a key, however there is no ignition hole to put it in. I can only unlock the doors by removing a small button that is used for opening the door. Makes it kind of useless if the car doesn't start.
Went back in to Visionworks and asked to use their phone and called my dealer. They gave me a number for Chevy Road side service. This guy kept me on the phone for 1 1/2 hours, putting me on hold then asking more questions 6 times. Finally he has a tow truck set up to come get me and take the car to my dealer. Disgusted I went out to the car and attempted to do all the things he told me to re program my FOB. I got my manual and had the thought let me try this again. Foot on the brake and hit the start button and it fired right up. Shut it off and on several times with no problems. No clue what was wrong. So it goes into the shop for diagnostics this week. Fortunately I bought a 5 year extension to the warranty. This gives me a loaner car.
The keyless thing is pretty nice to have, but if it breaks it becomes a real pita. To top it off, I was calling my wife's cell phone for some assistance and she saw it was from Visionworks and not me and just ignored it, 3 times.
Our 20th anniversary is Wednesday.
Bob Artim - Generation X²
I don't have a PHD, I have a DD214... Freedom carries sacrifice
I'm crawling in the dark looking for the answer