I have posted the below problem on the Amabilis support forum, but I thought I'd try posting it here too. I found a post where PapaXpress ran into the same problem last year, but there wasn't any followup posts on how the problem was resolved. So...
I have been unable to export an IGS file through multiple versions of 3DC. I’ve tried existing models that exported successfully a year ago, along with a new test cube model. In all instances, 3DC crashes. When I check the event viewer log, the following event is recorded.
Faulting application name: 3DCrafter.exe, version: 9.2.0.2546, time stamp: 0x4ffca144
Faulting module name: MSVBVM60.DLL, version: 6.0.98.15, time stamp: 0x4a5bda6c
Exception code: 0xc0000005
Fault offset: 0x000e6c52
Faulting process id: 0x1c24
Faulting application start time: 0x01cf99212ea9ad98
Faulting application path: C:\3DCrafter 92\3DCrafter.exe
Faulting module path: C:\Windows\system32\MSVBVM60.DLL
Report Id: 9082c29a-0514-11e4-b0c5-180373e30628
I checked for the MSVBVM60.DLL file in the system32 folder, and it was missing. I found the Visual Basic 6.0 runtime on the Microsoft site, and extracted the file, and placed in the system32 folder. Tried running the export again, and it still crashes. The only difference I can see is that error log is saying v6.0.98.15 for the DLL, and the version I have installed is 6.0.97.82. I remember from previous Windows problems, that the DLL’s needed to be the same version. It should also be noted that 3DC itself runs without any problems, in any version. I can build models just fine. It’s just running the IGS export that’s causing a headache. Any assistance is greatly and always appreciated. Thanks!