Virtual New Haven RR will be out today

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Re: Virtual New Haven RR will be out today

Unread postby GreatNortherner » Fri Dec 19, 2014 9:29 am

Hi,

If anybody is experiencing any login trouble or issues with the purchase, please contact Andreas at Trains and Drivers directly and he'll take care of it. Please send an email to info (at) trains-and-drivers (dot) net, that's the quickest way that he'll see your messages.

The issue with the coupon was only a temporary glitch in the shop system and was resolved yesterday evening. All coupons should be working fine now.

Cheers
Michael
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Virtual New Haven RR, a WIP project for RW

Unread postby dgallina » Fri Dec 19, 2014 9:40 am

It's not a traffic problem and we've tried different codes and browsers. Andreas said he'd need to refer the issue to the host provider for troubleshooting. Hopefully they can figure out what's going on. Thanks, Diego
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Re: Virtual New Haven RR will be out today

Unread postby dgallina » Fri Dec 19, 2014 9:40 am

It's not a traffic problem and we've tried different codes and browsers. Andreas said he'd need to refer the issue to the host provider for troubleshooting. Hopefully they can figure out what's going on. Thanks, Diego
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Re: Virtual New Haven RR, a WIP project for RW

Unread postby TDHenderson » Fri Dec 19, 2014 9:40 am

Am still having the issue and have sent an email to T&D as requested.

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Re: Virtual New Haven RR will be out today

Unread postby cor726 » Fri Dec 19, 2014 9:49 am

GreatNortherner wrote:Hi,

If anybody is experiencing any login trouble or issues with the purchase, please contact Andreas at Trains and Drivers directly and he'll take care of it. Please send an email to info (at) trains-and-drivers (dot) net, that's the quickest way that he'll see your messages.

The issue with the coupon was only a temporary glitch in the shop system and was resolved yesterday evening. All coupons should be working fine now.

Cheers
Michael


I sent them an email this morning as I figured there maybe something else going on here. I am confident they will help me / us out. I am looking forward to the new version - it's a great route. I love the 1st generation diesel era much more than the modern era.
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Re: Virtual New Haven RR, a WIP project for RW

Unread postby buzz456 » Fri Dec 19, 2014 9:52 am

It is still inoperative completly at this time. I tried to buy without signing in since I couldn't get past the sign in and it took me all the way to the payment function and then told me that function was unavailable.
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Re: Virtual New Haven RR will be out today

Unread postby GreatNortherner » Fri Dec 19, 2014 9:55 am

Hi again,

Buzz: the shop works, people are buying and downloading the route. Please send an email to the T&D support if you're experiencing issues with the checkout process.

Cheers
Michael
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Re: Virtual New Haven RR will be out today

Unread postby buzz456 » Fri Dec 19, 2014 10:22 am

An error occurred during processing.

Details about this error are available at the number below in the log file on the server.

NativeDie: 5494423D-5032-BB53-D9BD-C0A82AB872DA

Stacktrace hash: bdb1708e3dc7fcb64a9012a4b24c2943


I get this message whether I am trying to sign in or trying to buy the route without signing in.
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Re: Virtual New Haven RR will be out today

Unread postby hminky » Fri Dec 19, 2014 10:24 am

Getting that same message

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SERVER ISSUES!

Unread postby Andimax » Fri Dec 19, 2014 10:25 am

We have some issues with our server processing the orders for the VNHRR Part 2. We are currently investigation this problem and we hope to solve it very soon! !*hp*! **!!bang!!** !!**sorry**!!
Greetings from the old world!
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Re: Virtual New Haven RR, a WIP project for RW

Unread postby kurabess » Fri Dec 19, 2014 3:31 pm

After I enter coupon code, get error msg.

Jack. !*hp*!
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Re: Virtual New Haven RR, a WIP project for RW

Unread postby JackD » Fri Dec 19, 2014 3:52 pm

I just got past the coupon all the way through Paypal where I was then asked to click on "verify details with seller" and, as if by magic, got the ERROR. !**duh*!!
The only person more frustrated than we who have the "error" problem would have to be Andreas. !*hp*!
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Re: Virtual New Haven RR, a WIP project for RW

Unread postby cor726 » Fri Dec 19, 2014 3:59 pm

Andreas confirmed to me that if they cannot get it resolved in time then they will still honor the coupon passed Sunday. That was my only concern. I can be patient otherwise. I have Miami to explore and way too many other routes as well.
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Re: Virtual New Haven RR, a WIP project for RW

Unread postby jwtheiv » Fri Dec 19, 2014 4:19 pm

I will say that it worked for me at least (I had v1.0 and was able to use the coupon this am)
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Virtual New Haven RR, a WIP project for RW

Unread postby cor726 » Fri Dec 19, 2014 4:31 pm

I know it's working for some. But still no luck for me. Pretty much giving up and waiting to hear back from Andreas about it. I did just try and still no go. I had V0.9 and V1.0.
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